Privacy Policy for RideHike
Effective Date: 11/12/2024

At RideHike, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information as we work to bring drivers and hikers together. By using our services, you agree to our Terms of Service and consent to the practices described in this policy.

What is a Privacy Policy?

A privacy policy is a legal document that explains how an organization collects, uses, and protects personal information. It informs users about their rights regarding their data and how they can exercise those rights.

Changes to This Privacy Policy

We are constantly improving our services, and as a result, this Privacy Policy may change from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Information We Collect

We collect various types of information to provide our services effectively:

• Information You Provide: This includes any personal information you voluntarily submit to us, such as your name, email address, and any other details necessary for account creation and service use.
• Information from Third Parties: We may receive information about you from third-party services that you use in conjunction with our platform.
• Information from Service Use: We collect data on how you interact with our services, including usage patterns and preferences.
• Inferred Information: We may infer information about you based on your interactions with our services and other users.

How We Use Your Information

The information we collect is primarily used to:

• Provide and facilitate our services, connecting drivers and hikers.
• Facilitate user interactions with us and each other.
• Keep our users safe and secure.
• Understand user behavior to enhance our services.
• Support user needs and improve overall user experience.
• Adhere to legal obligations where necessary.
• Ensure the safety of our community.

We want to assure you that we never sell your information. We also work with partners to support our users, and some information may be required by our partners to serve you effectively.

User Rights Regarding Information

In the United States, you have certain rights regarding your personal information. These rights may include:

• The right to access your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt-out of certain data sharing practices.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request that businesses delete their personal information.

To exercise your rights, please contact us at support@ridehike.app.

Information We Do Not Collect

We do not knowingly collect or wish to collect any information from individuals under the age of 18. Additionally, we do not intentionally collect any personally identifiable information (PII) that may be conveyed unintentionally in our chat.

Data Security

We take your data security seriously and make our best efforts to protect your information from cyber attacks and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at support@ridehike.app.

Thank You

Thank you for trusting RideHike with your information. We are committed to providing a safe and enjoyable experience for all our users.